Return Policy

Return Policy

We will only accept returns if the product is defective or damaged. If the same item is no longer available, we will issue a store credit.  If the item is on back order, we will notify you of an expected ship date.

Our return policy lasts 14 days.  If 14 days have expired since your purchase, unfortunately we can not offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it.   It must also be in the original packaging.  To complete your return, we require proof of purchase from our store.

To return your product, you should mail your product to: PO Box 7024, Edson, Alberta, T7E 1V3

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.  At that time, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Sale Items

Only regular priced items that are defective or damaged may be refunded, unfortunately sale items cannot be refunded.